Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Did you know you can track your order on our Order Tracking Page?

Order processing usually takes 24h. Please note our shipping times:

United States except Hawaii & Alaska (3-5 business days)
Hawaii & Alaska (5-7 business days)
Switzerland (2 business days)
All Other Countries (5-7 business days)

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly within 30 days of receiving the product and we’ll take you through the process.

If the product is not in its original packaging and used, it might be subject to a restocking fee. This will be determined on a case by case basis. Example: If a customer has used more than 50% of a product, we are unable to exchange / refund the purchase.

The customer is responsible for returning the product.

The following ingredients have been deemed not safe for pregnancy.
Jacqueline Piotaz products are free of the following ingredients:

Aluminum chloride hexahydrate, Chemical sunscreens, Diethanolamine (DEA), Dihydroxyacetone (DHA), Formaldehyde, Hydroquinone, Parabens, Phthalates, Retinol, Thioglycolic acid, Toluene, Tetracycline, Ammonia, Hydroquinone and Benzoyl peroxide.

*This is not medical advice. Please consult your doctor for questions regarding products safe to use during pregnancy.

We accept payments by Credit Card (Visa, Mastercard and American Express), Apple Pay (using a Safari browser) and Google Pay (using the Chrome browser).